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Assurance · 05 September 2026 · 4 min read

What a Transformation Health Check Should Really Tell You

RAG statuses tell you how the programme feels. A real health check tells you whether it will deliver.

Most programme assurance tells executives what the programme team already knows, formatted into a RAG status. Green means nobody has escalated. Amber means someone is worried. Red means it is too late.

Useful assurance answers a different question: will this programme deliver the outcomes in its business case – and how would we know?

Look beyond the plan

A serious health check examines the whole system of delivery. Is the business case still credible, or has it been quietly re-baselined? Does governance make real decisions at the right pace? Are processes being redesigned, or lifted and shifted into new technology? Is there enough of the right capability not just headcount – in the critical roles?

Most importantly: is the organisation ready to adopt what is being built? Change readiness is not a communications plan. It is whether leaders are aligned, whether the work has been redesigned around users, and whether anyone is measuring adoption after go-live.

Early, independent, proportionate

The value of a health check is timing. Findings at mobilisation or a stage gate are cheap to act on. The same findings after go-live become a recovery programme.

Independence matters too. Programme teams are not blind to their risks – they are often just too close, too committed, or too politically exposed to name them. An experienced external view, delivered in plain language, gives executives the confidence to intervene early and proportionately.

Assurance should not tell you how the programme feels. It should tell you whether it will deliver.

About the author

Juli Oliver-Smith is a transformation and people change consultant – senior interim, consultancy and programme leadership across people, process, technology and transformation.

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